Service Agreement

Last updated: October 7, 2026. This agreement works together with the Terms of Service. “365Digital” is operated by Wayne, Toronto, Ontario, Canada. Contact: wayne@365digital.ca.

1. What the pilot includes

• One templated capture (landing) page for one offer, matched to your brand colours and logo.
• One wallet coupon card setup for Apple Wallet and Google Wallet, built from your offer and graphics.
• Connection of the page’s “book/order” or booking path to the destination you provide, alongside the claim-the-offer path.
• Basic staff redemption guidance, and setup updates from us during your pilot.
• One location. Additional locations are part of your annual plan pricing shown at checkout (or quoted for solo operators).

2. What is not included unless we agree in writing

Fully custom landing-page design, custom web apps, point-of-sale integrations, advanced push automations, SMS or email campaigns, backend training or co-management, advertising, and additional campaigns or offers. These are available later as separate services or upgrades.

3. What we need from you

• Your intake details, offer wording, brand colours, and graphics (logo and any images) in a timely way.
• Confirmation that you have the right to use the logos, images, and text you provide, and that your offer complies with the law and your own business rules.
• Prompt approvals during setup. Our normal path is: page link back to you within about 24 hours of a complete intake, revisions, then launch — most campaigns live within 48–72 hours; the 3–5 business-day window in our materials is the outer promise.
• A working destination link if you want a “book/order” or booking button.

4. Revisions

The pilot includes reasonable revisions to get the page and card right within the template (wording, colours, image swaps, offer text). Structural redesigns or new templates are custom work.

5. Ownership and licence

You own your business content and graphics. We own our templates, designs, methods, and systems, and you receive the use of them while your plan is active. You give us permission to use your provided content, name, and logo to build and operate your page and cards, and to show the finished work as an example of our work unless you tell us not to in writing.

6. Wallet platforms and third parties

Wallet cards run on Apple Wallet, Google Wallet, and our pass platform provider. Their availability, display, and policies are outside our control, and a card save by a customer records that customer’s claim — final sales attribution depends on redemption or your sales data, not the save alone.

7. Messaging compliance

If messaging (push, email, or SMS) is active for your customers, you are responsible for the lawfulness of your customer communications and consents; we will operate the tools as configured with you.

8. Pausing and ending service

If a payment fails or an annual continuation is cancelled, service may pause or end after the period already paid for. Either side may end the relationship for future periods by notice in writing; amounts already charged are handled under the Terms of Service.

9. Liability

To the extent the law allows, our total liability relating to the service is limited to the amounts you paid us in the 12 months before the claim. Neither side is liable for indirect or consequential losses, or for lost profits.

10. Notices and law

Notices to you go to the email on your account; notices to us go to wayne@365digital.ca. This agreement is governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.